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Most frequent questions and answers

Please always check your spam folder. If you still can’t find your order confirmation then please email us and we will help you as soon as possible.

Once your order has been processed we will send you a confirmation email with your download links. The same links will also be available in your Saker Music profile once your payment goes through.

We recommend checking your download folder, your desktop or documents folder first. If you still cannot find your files then search by your file’s name. For example: Wagner Siegfried Trombone

Our downloadable files are in PDF format. For these files you will need a PDF reader app.

Most computers and smart devices handle our PDF download files well. However, if you need a program to open our files we recommend using Adobe Acrobat Reader.

Our digital PDF sheet music is in A4 size. The ‘Fit to page’ option is recommended if you use other paper size than A4. Please always check your printer’s set up before printing.

•Our seasonal coupon codes might only be valid for a certain time period. Please always check our main page for the newest deals.
•Your coupon code might not work on certain items that are under strict copy right agreements with licensers or authors.

According to our experiences, delivery takes between 7-12 days average to Japan or the USA. Within Europe it is 3-7 days. We always send you an email once your sheet music has been shipped.

Please contact us if you have any special requests.

We offer a retailer deal over a certain amount of sheet music purchased. Please get in touch with us for more info.

Saker Music is happy to collaborate with educational or professional organizations. Please get in touch and let us know more about your project.